Guides

How to do it yourself, free

Every one of these is the complete process with nothing held back, including the steps that make hiring us unnecessary. A guide that withholds the useful part to force a sale is worse than no guide — you would notice, and you would be right to.

Defend

How to report a Google review yourself, for free

Open your Google Business Profile, go to Reviews, find the review, click the three-dot menu and choose Report review.

20 minutes, plus 3 to 14 days waiting · Easy

How to remove your personal information from Google search

Use Google’s Results About You tool or the personal information removal request form.

1 to 2 hours, plus days to weeks waiting · Easy

How to flag a Trustpilot review and make them prove it

From your Trustpilot business account, open the review and click Flag, then select the guideline it breaches and explain why.

30 minutes, plus up to 3 weeks · Easy

How to respond to a negative review without making it worse

Reply publicly within a few days, address the reviewer by name, acknowledge the specific problem without disputing their experience, say what you have changed, and offer to continue the conversation privately with a direct contact.

15 minutes · Easy

How to file a DMCA takedown that actually gets actioned

Send a written notice to the host’s designated copyright agent containing six elements: your signature, identification of the copyrighted work, identification of the infringing material and its URL, your contact details, a statement of good-faith belief that the use is unauthorised, and a statement under penalty of perjury that the information is accurate.

45 minutes per notice · Moderate

How to ask a publisher to unpublish an article

Contact the publication’s editor or corrections desk in writing, under their own published corrections or unpublishing policy, stating a specific factual error or a material change such as charges being dropped, with documentary evidence attached.

1 hour to draft, weeks to resolve · Hard